Returns Policy
Our items are made just for you, so here is how we handle returns, exchanges, and problems.
Effective date: November 13, 2026. Last updated: November 13, 2026.
Made-to-order items
Because every item is printed after you order it, we cannot accept returns or exchanges for a change of mind, the wrong size, or the wrong color. Please check the size guide on the product page before you order.
If something is wrong, we will make it right
If your item arrives damaged, defective, or misprinted, or if it never arrives, contact us within 30 days of delivery (or within 30 days of the expected delivery date if it never arrives). Include your order number and clear photos of the problem and the packaging when you can. For qualifying issues we will arrange a replacement or a refund.
Shipping times
Items are made to order. Production usually takes 2 to 7 business days, then standard US shipping typically takes 3 to 5 business days. Hats and mugs ship separately from tees, hoodies, and totes. Tracking is sent by email when the order ships. These times are estimates, not guarantees.
Changing or canceling an order
Orders go to production quickly. If you need to change an address or cancel, contact us right away and we will try, but we cannot promise it will be possible once printing has started.
How to reach us
Write to us at [email protected] and include your order number. We will work with our print partner to fix it.
Questions? Email [email protected] or use the contact form. Raising A Homestead LLC, Gainesville, Florida.
This page is general information for customers of Raising A Homestead. It is not legal advice.